Interpretation and Education Program Manager

Requirements

• Bachelor of Science or Arts in biology, education, management, environmental science, or related fields.
• At least 3 years of related working knowledge and/or experience.
• Leadership and supervisory experience.
• Strong organizational skills, ability to multi-task, adapt to change, and to prioritize effectively.
• Strong public speaking and presentation skills.
• Enthusiastic and positive attitude.
• Knowledge of implementing and presenting educational programs, preferably in natural sciences.
• Ability to make decisions in emergency situations.
• Comfortable handling live animals.
• Have reliable transportation.
• Experience with exhibit design/maintenance, working with interns and volunteers, and/or program evaluation/assessment preferred.
• Flexible work schedule. Must be able to work weekdays, weekends, nights and holidays.
• Ability to lift 50 lbs.

Responsibilities

• Responsible for hiring, training and supervision of seasonal employees and interns and within the department using established guidelines.
• Plans the work schedules of the I & E staff.
• Assesses budgetary needs of I & E staff and works with the Director to request any additional annual needs.
• Plans and schedules training sessions and participates in the implementation to full-time and seasonal staff.
• Establishes guidelines and work procedures and serves as a model for other employees in the department.
• Responsible for reviewing and approving educational and interpretive programs.
• Assists the Group Host in scheduling, preparing itineraries and implementation of post-assessment surveys for visiting groups.
• Responsible for inputting data into a statistical report for all park programming and informal experiences.
• Provides qualitative and quantitative evaluation and feedback data regarding the effectiveness of programming.
• Responsible for special event planning: including Rhododendron Ramble, Junior Ranger Day, Girl Scout Day, and Fall Color Ramble.
• Takes a lead in ensuring excellent visitor service is demonstrated department wide.
• Prepares and presents curriculum based educational programs to students (pre-K through adult) when necessary.
• Prepares and presents daily interpretive programs such as guided hikes and interpretive talks when necessary.
• Oversees the creation of non-personal interpretive media such as handouts, exhibits and guidebooks.
• Operates a variety of audiovisual and other equipment in connection with programs or exhibits.
• Roves park trails and visitor areas to provide informal interpretation and customer service.
• Distributes maps and brochures, informs visitors of potential safety hazards or closures, and provides directions and routes of travel through the park.
• Serves as a frontline representative of the Grandfather Mountain Stewardship Foundation.
• Assists in research activities such as bird point counts, salamander inventories and plant data collection as needed.
• May serve as a parking attendant in various capacities.
• Responsible, as all employees are, for maintaining scenic, litter-free grounds within the park.
• Other duties will be assigned as necessary.

To apply, visit https://secure5.entertimeonline.com/ta/CBIZ20713.careers?ShowJob=419807081