Director of Outreach and Enrollment

Who We Are:

NatureBridge provides best-in-class environmental science education experiences for more than 30,000 students and their teachers every year in the world’s best classrooms: our National Parks. Our mission is to connect young people to the science and wonder of the natural world, igniting self-discovery and inspiring stewardship of the planet. Through our programs, students explore the outdoors, connect with their peers, discover themselves and develop a lasting relationship with science and the environment around them.

What You Will Do:

The Director of Outreach and Enrollment handles customer relations for Environmental Science and Conference Programs at NatureBridge’s Prince William Forest Park Campus. They collaborate with the NatureBridge Sales and Marketing Team, including Sales Managers in other regions, and marketing staff to achieve campus-specific sales targets and to meet the NatureBridge-wide sales goal. The Director of Outreach and Enrollment works closely with the Prince William Forest Campus Director and campus operations staff to ensure smooth program logistics and an excellent customer experience. 

In order to further our mission, NatureBridge is committed to supporting diversity, equity and inclusion and to promoting equal opportunity for students and staff in the field of environmental education. We seek applicants who reflect our student populations and groups that are under-represented in the field of environmental education, and those who have experience and skills working with our regional communities, which include Black/African-American and Hispanic/Latinx/e communities, English Language Learners, and low-income and immigrant communities.

This position is remote for a candidate living in the Washington, DC or Alexandria, VA area.

Your primary job will be to:

• Manage accounts and relationships with new and returning customers 
• Cultivate local, regional and national customers & develop a pathway for potential leads
• Establish and maintain respectful, supportive and compassionate relationships with staff, volunteers and participants.  
• Manage accounts by developing and expanding a client base through customer outreach, responding to customer inquiries, cold calling, presentations, and tours.
• Generate proposals, negotiate contracts, and create contracts and invoices for customers.
• Manage the budget for program scholarships; review and process scholarship applications 
• Manage lead tracking and follow-up through the administration of the CRM application (Salesforce).
• Staff exhibits at conferences and events as needed.
• Collaborate with program managers to ensure consistent customer service and clear handoff of customer information after sale is complete; maintain the campus program calendar
• Support a culture of responsiveness and customer service.
• Deliver informational meetings with presentations, materials, and Q&A for new schools
• Recommend annual price adjustments and revenue targets to the National Director of Sales and Marketing.
• Work strategically with the Campus Director and the campus leadership team to address any campus specific sales opportunities or challenges.
• Work with the National Director of Sales and Marketing to inform marketing initiatives for all revenue generating programs.

Compensation:

• $62,000-65,000 annual salary
• Medical, dental and vision insurance
• Option for a 403b retirement plan with employer match after six months
• Generous paid vacation, training days and sick leave
• Other benefits include Employee Assistance Plan (EAP), Flexible Spending Account (FSA) and more

Who You Are:

We are looking for candidates who have:

• Positive attitude, a love of science and nature, and solution-oriented thinking skills.
• Able to stay organized and work independently through the entire sales process 
• Knowledgeable about  K-12 education and/or sales 
• Demonstrated commitment to equity and inclusion in the workplace. We especially encourage you to apply if you are a member of (or have extensive experience working with people from) any communities that are impacted by the historic and current system of oppression that has limited access to environmental education, or the outdoors in general.
• Exceptional oral communication and presentation skills, with the ability to effectively communicate NatureBridge's vision and competitive advantage.
• Able to plan strategically to meet sales goals with sound analytical ability 
• Proven success in meeting and exceeding sales goals, and an ability to make data-driven decision
• Resourcefulness in working creatively within non-profit constraints to achieve maximum impact
• Ability to read, analyze and interpret complex legal and financial documents.
• Strong computer skills including Microsoft Office, Gmail/Google suite of applications, and Salesforce.com.
• Familiarity with the Washington DC and Northern Virginia area desired.
• Willingness to travel and work occasional evenings and weekends.
• A commitment to the NatureBridge mission to connect youth to nature.

If you are interested in the role and do not meet every requirement listed, please still apply! We are interested in applicants with unique lived experience and skill sets.

*All NatureBridge Employees are required to complete a background check in order to be eligible for employment.

Why should you join the NatureBridge team?

• We are a mission-driven organization that values your contributions and supports you in making a positive impact on young people and the environment
• You will get to work in a beautiful natural setting with other dedicated staff who are passionate about the environment
• Work on a friendly and collaborative team across multiple NatureBridge Campus locations

NatureBridge is an Equal Opportunity Employer, and does not discriminate based on any protected category, including, but not limited to, race, color, religion, gender, gender expression (including transgender expression or pregnancy), political affiliation, age, immigration status or disability. We encourage qualified applicants from diverse backgrounds to apply. Please let us know if you require any accommodation. 

How To Apply:

Submit your resume, cover letter, and three references to our Online Career Portal (link). Please address your cover letter to Ms. Margaret Polyak, National Director of Sales. The application deadline is July 26, 2023.