Outdoor Adventure Guide

Because of the amazing team, and the impact they have on guests, The Lodge at Woodloch has been honored with awards recognizing them within the Top 10 Wellness Resorts in the World time and time again! We are so lucky to be part of the Woodloch family of resorts. The “Woodloch Way” is a term we use to showcase our dedication to hospitality and to each and every one of our staff (family) members. We’ve created a place where we can work hard, be creative and have our voices heard.

Summary of Position:  Provides a positive outdoor sports and recreation experience for our destination guests. Guides will be responsible to lead off- property adventures, such as hiking and biking, as well as provide instruction for the use of on-property outdoor recreational equipment such as kayaks and snowshoes and Cross Country Skis.

Qualifications: 

• Excellent personal appearance, good communication and listening skills and a friendly, congenial personality.
• Must be able to lift 50 lbs.
• The ability to work in a high-volume, busy service environment while maintaining composure and focus on guest.
• Avidly participate and have advanced knowledge in one or more of the following activities: Hiking, Bicycling, or Kayaking. Prior experience as an instructor is great, but not mandatory.
• Willingness to gain proficiency in new or unfamiliar outdoor activities.
• Knowledge of outdoor adventure sports available in the community.
• Have or be willing to obtain CPR (1 Rescuer/Adult) certification.
• Possess a valid driver’s license and have a good driving record.

Responsibilities:

• Regular and timely attendance for scheduled shifts.
• Provide personal attention to guests as appropriate.
• Stay current with all spa procedures, outdoor sports equipment and equipment maintenance.
• Assist in the maintenance, cleanliness, and neatness of the equipment and trails used for on property activities.
• Stay current on all spa department information.
• Maintain current knowledge of all spa programs and company information.
• Work cooperatively and professionally with all departments.
• Attend regular meetings as directed by the Outdoor Adventure Manager.
• Conduct tours of the facility as necessary.
• Assist in recruiting of adventure program staff.
• Assist in the design of adventure programs provided entirely by our staff as well as those which may involve outside contractors.
• Lead hikes, bikes, kayaks, etc.
• Transport guests to and from off-property areas used for outdoor recreation.
• Investigate all equipment needs and review suggestions with the Outdoor Adventure Manager.
• Coordinate with other departments to provide transportation to activities.
• Coordinate with other departments to provide snacks and water for activities.
• Coordinate with outside organizations to provide classes or off site experiences.
• Be familiar with philosophy of resort and be able to communicate that to the outdoor sports employees and to the guests during their activities.
• Perform any other tasks as assigned by Management.

CULTURE:

• Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!)
• We promote teamwork and cooperation
• We celebrate our staff with appreciation/holiday parties