Assistant Volunteer Coordinator

The Volunteer Assistant, under the supervision and direction of the Volunteer Coordinator will co-manage teen volunteer programs, coordinates and supervises adult volunteers, assists with recognition and retention programs, and presents public education programs for visitors.  The Assistant is required to work a Friday- Monday schedule; some holiday and evening work may also be required

Position Number: 60093245
Salary Grade:  GN06
Salary Range:  $11.32 per hour
Type of Appointment: Temp Part-Time (avg. 32 hours/week)
Posting Date: 2/2/2022   Closing Date:  2/18/2022

Department Information:

The Department of Natural and Cultural Resources (DNCR) vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Our mission is to improve quality of life by creating opportunities to experience excellence in the arts, history, libraries, and nature throughout North Carolina. The Department works to stimulate learning, inspire creativity, preserve the state's history, conserve the state's natural heritage, encourage recreation and cultural tourism, and promote economic development. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state’s diverse population, culture, and history by expanding engagement with diverse individuals and communities. We encourage you to apply to become a part of our team.

Division Information:

The mission of the North Carolina Aquariums is to inspire appreciation and conservation of our aquatic environments. This mission is achieved by attracting, retaining, and developing a world class team of professionals; providing visitors with outstanding exhibits, experiences, and customer service; practicing sustainability, internal customer service and fiscal responsibility; and working to save and restore aquatic species and habitats.

The North Carolina Aquarium at Pine Knoll Shores is located 6 miles from Morehead City, NC, on Bogue Banks, sits adjacent to Bogue Sound. A living collection of over 2,500 animals in 90,000 square feet of exhibit space attracts and engages over 400,000 visitors each year. The Aquarium is located in the middle of Roosevelt Natural Area, a state park of maritime forest and wetland ecosystems.

Description of Work:

The Education Department of the North Carolina Aquarium at Pine Knoll Shores seeks an enthusiastic, intelligent, highly motivated individual with excellent organizational and presentation skills to assist the Volunteer Coordinator and Education staff.

The successful candidate will have excellent communication skills, public speaking experience, have prior experience working with teens, is flexible and adaptable, works independently, and required to work well with other departments throughout the Aquarium.

The Volunteer Assistant, under the supervision and direction of the Volunteer Coordinator will co-manage teen volunteer programs, coordinates and supervises adult volunteers, assists with recognition and retention programs, and presents public education programs for visitors.  The Assistant is required to work a Friday- Monday schedule; some holiday and evening work may also be required.

* The position works an average of 32 hours/week for 11 months, with the possibility of rehire after a mandatory 31-day break. It is classified as temporary/part-time and does not include state benefits.

Primary Responsibilities:

• Providing weekend assistance for volunteers and serving as a point of contact in the absence of the Volunteer Coordinator.
• Staffing volunteer stations, including touch pools, as needed.
• Recruiting, Interviewing, Supervising and Evaluating teens in the Aquarium teen volunteer programs with the Volunteer Coordinator.
• Scheduling of volunteers on a weekly basis.
• Assisting with orientation, training, tracking and retention and recognition of volunteers.
• Presenting public education programs.
• Presenting and handling live animals in educational programs.

Knowledge Skills and Abilities:

• Demonstrated experience with public speaking and presentation skills.
• Commitment to education partnered with a strong work ethic with an enthusiastic and positive attitude.
• Demonstrated experience in customer service, office organization, and supervision of others
• Must have people skills to effectively work and coach a variety of people

Training and Experience:

• High School or General Educational Development (GED) diploma and one year of experience as related to knowledge, skills, and abilities in area of assignment; or an equivalent combination of education and experience.

Preferred:

• Graduation or enrollment in a Bachelor of Science or Arts in education, marine biology, biology, parks and recreation, environmental studies, or related field experience. Prior experience working with and/or supervising volunteers is preferred.  Experience working with teenagers in an educational program setting and knowledge of North Carolina aquatic life is a plus.

How to apply:

Mail, fax or deliver a completed PD 107 State Application form (https://files.nc.gov/ncoshr/documents/files/pd107ltr-Nov-2020.pdf)  to the address below by 5:00 p.m. on the closing date of the posting:

NC Aquarium at Pine Knoll Shores

Attn: Aly Mack, Volunteer Coordinator

North Carolina Aquarium at Pine Knoll Shores

1 Roosevelt Blvd. Pine Knoll Shores, NC 28512

Please complete the state application form completely and indicate the desired position on the application.

All relevant experience must be included on application to receive proper credit. A resume and cover letter may be submitted along with the completed state application. However, cover letters or resumes will not be accepted in lieu of the state application form.

The Department of Natural & Cultural Resources (DNCR) uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified applicants. Degrees must be received from appropriately accredited institution. The State of North Carolina is an Equal Opportunity Employer.

It is the policy of the State of North Carolina and the N.C. Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).