Visitor Services Site Supervisor

The Paleontological Research Institution is seeking a part-time (seasonal) Visitor Services staff member at our Cayuga Nature Center location. Visitor Services staff provide guests with a high level of customer service and an exceptional customer experience while visiting PRI’s public venues. This position is responsible for a broad range of activities including admissions, engaging with guests, presenting information and educational programs, and handling questions and complaints.

Visitor Services Associates are an integral part of the Paleontological Research Institution. As ambassadors, associates are PRI’s connection to over 30,000 visitors per year. You will have the opportunity to gain knowledge on a wide variety of topics through our exhibitions, taxidermy, trails, and public programming while meeting diverse individuals and being a part of a dynamic staff.

Responsibilities will include:

· Directly interact with the public, providing exceptional customer service

· Supervise staff and prepare staff schedules

· Operate the Point of Sales and troubleshoot any issues that may arise

· Research new and appropriate items for the retail store

· Place orders and receive store inventory

· Create checklists for opening and closing procedures and daily cleaning tasks

· Assist in preparation for special events and public programs

· Monthly water testing

Qualified applicants will:

· Professionalism, patience, and manners with diverse populations from around the world

· Excellent communication and interpersonal skills

· Outgoing personality and positive attitude

· Must be able to work in a collaborative team environment, but also independently as needed

· Must have a reliable form of transportation to Cayuga Nature Center and Museum of the Earth

· Have a High School Diploma or Equivalency Certificate

· Have flexibility with availability including working evenings, weekends, and holidays

Position: Full Time (20-25 hours per week). Must be available to work weekends.

Position: April-November

Salary: $15.50-$17.00/hour

PRI seeks to recruit a diverse group of talented individuals and create an environment in which they can effectively work to advance our mission and to support our vision without discrimination on the basis of an individual’s age, sex, race, creed, color, national origin, degree of disability, gender identity, sexual orientation, or veteran status. We are committed to ensuring all our visitors, program participants, supporters, staff, and volunteers feel valued and respected.

Paleontological Research Institution will require all persons hired as Visitor Services Site Supervisor in our Cayuga Nature Center facility to show proof of having received a department of health approved Covid vaccine. This requirement is being instituted to protect the safety and health of PRI employees, and other persons that provide services to this operation and is designed to support the public health objectives of our community, provided this hiring requirement complies with NY State and Federal guidelines and directives.

How to apply:

Send Resume and references to:

Email Subject Line: Visitor Services Site Supervisor

To: Associate Director for Operations

Email: shoemaker@priweb.org