Lead Education Coordinator & Camp Director (Boston Nature Center)

Responsibilities

Year-Round

• Recruit, hire, train, lead and evaluate a team of 35-40 seasonal summer staff including counselors, coordinators, and assistant directors for two sites serving 600+ campers ages 5-15 over 10 weeks of camp. Recruit and manage vacation week staff for one-week programs in February and April serving 50+ campers.
• Design and supervise marketing, registration, and communication with families before and during programs, and evaluation during and after programs with regional and statewide colleagues.
• Plan and oversee the annual budget for one-week vacation week programs (February and April) and 10-week summer camp programs based at two sites; ensure appropriate spending on all aspects of camps including staff, materials, food, transportation, etc.
• Prepare safe, educational vacation week and summer camp programs and coordinate with other departments such as operations, property and education to comply with internal policies and expectations.
• Ensure compliance with all safety, health, and camp industry rules, protocols, and practices, including all required documentation for staff, campers, and licensing agencies. Develop strong, positive relationships with local public health officials, community partners, and regional American Camp Association (ACA) staff. Manage and maintain compliance with health department and ACA standards including accreditation for camp. 
• Develop and teach nature education programs and curriculum for K-12 school groups, youth, families, and the public in the Greater Boston area. Work with Education Manager and colleagues to improve and innovate based on feedback.

During the summer

• Be responsible for all aspects of camp preparation, seasonal camp staff training, camper and staff physical and emotional safety, customer service, program planning, and program implementation. 
• Plan and carry out leadership staff training for camp administrative team. Design, lead, and delegate responsibilities for staff training. During staff training: develop a cohesive, compassionate staff community; guide camp staff to learn how to teach about nature, use hands-on education techniques, provide safe, fun, age-appropriate activities; create a space of belonging for all campers; and deliver training on safety and emergency procedures, site practices, and behavioral guidance.
• Serve as the primary point of contact for camp families and caregivers, maintaining regular communication, addressing questions, and navigating conflicts with professionalism and compassion.
• Provide support, energy, motivation, and a fun and inclusive community for staff and campers. 
• Ensure activities and lessons meet camp goals and outcomes and are appropriate for the abilities of campers. 
• Monitor and evaluate camp staff; provide feedback, program ideas, and guidance to counselors. Manage concerns, complaints, and feedback regarding counselor performance, including communication with Human Resources and other supervisory staff.
• Ensure that camp staff and campers know and follow all safety and educational procedures during camp programs. Track, report, and analyze incidents and safety trends. Monitor and incorporate public and camp safety updates to ensure the highest safety standards.
• Oversee site safety in collaboration with Property Manager. Provide guidelines for equipment use and maintenance; supervise staff to perform regular checks of area and equipment for safety, cleanliness, and good repair.