Community Outreach Coordinator

Position Classification & Expected Hours of Work, and Travel:

• This is a grant-funded position through April 30, 2026, with continuation contingent upon renewed funding thereafter.
• This is a full-time position.
• Regular onsite work is required.
• The work schedule is generally Thursday – Monday, including most holidays.
• Consistent weekend work is required.
• Days and hours of work may vary according to the needs of The Marine Mammal Center.
• Evening and weekend work may be required as job duties demand.
• Some local travel may be required as job duties demand.
   

Job Duties

• Create and update content and materials for community outreach programs (i.e. fairs, presentations), including displays, graphics, videos, and engagement activities.
• Maintain the Conservation Engagement materials and resources for offsite fairs/events, including the Center’s specimen inventory.
• Support the implementation of current and new community outreach offerings (fairs, outreach presentation, community partner relationships, etc.), including scheduling, preparing and maintaining materials and spaces, training, and budgeting.
• Support program evaluation efforts and behavior change research across Conservation Engagement programs.
• Provide optimized cross-organizational development and delivery of exceptional community engagement programs.
• Support safe-wildlife campaign message testing and outreach to community partners.
• Assist in performing evaluation of public engagement levels of programs, adjusting accordingly.
• Lead training for education volunteers to prepare for outreach events and community engagement.
• Ensure adequate staffing for community outreach fairs and events is met.
• Serve as a contact and point person for volunteers throughout the day as questions arise.
• Serve as a mentor and guide for community engagement volunteers.
• Approach and interact with guests to personalize their experience at the Center or Center-led outreach activities.
• Troubleshoot and diffuse potentially negative guest situations with a high level of hospitality, escalating as needed, and coordinating communication across Conservation Engagement Team.