Program and Fundraising Assistant

Headwaters Science Institute is searching for a motivated, detailed oriented person to join our growing team. We need someone who is excited about non-profit work that can help with teaching students fieldwork, but also help with database management, invoicing, fundraising, customer service, and general program assistance. 

Please see full announcement and application process here: https://headwatersscienceinstitute.org/nowhiring/

Essential Job Duties

• Customer Care
  • • The first point of contact for teachers, parents, and donors, you must provide them with excellent support and customer care
    • Point them to the right program or person to talk to 
    • Donor acknowledgment and communication 
• Basic Admin Work
  • • Work with the ED and Program managers, and communications person to help prepare and send accurate and engaging donor, parent, and teacher communications e.g. e-newsletters, campaign materials, printed materials, social media messaging etc. 
    • Research prospective corporate funders and individual donors as needed
    • Research Schools/School Districts for new prospective programs
    • Provide support to fundraising and outreach events
    • Planning, logistics, and on-the-day support
• Support the fundraising team
  • • Process regular donations from both online and offline sources ensuring procedures are followed, and information is recorded correctly. 
    • Upkeep of the donor database 
    • Properly accurate inputting of teachers, parents, donors 
    • Database culling
    • Administer data inputting, amendments, running reports, and creating data queries as necessary 
    • Keep up to date with fundraising initiatives and news 
    • Help segment donor database 
    • Help with workplace-giving campaigns
    • donor prospects from programs
    • Track a data-driven, relationship-based fundraising engagement plan for each segment
    • Make regular and personalized contact with donors to retain and cultivate their giving.
• Support the Program Managers
  • • Teach and mentor for CA and Nevada school and camp programs as needed
      • These days are scheduled ahead of time, but require some travel
    • Invoice and track School and parent payments
    • Answer questions about programs and direct people to the right program manager
    • Help market programs
    • Help with E-blasts/Newsletters
    • Ability to do things such as A/B Testing for subject and or day/time, content
    • Use the calendar and ensure that all communications are being sent on time
    • Acquire and maintain a sound understanding of the Headwaters programs
    • Other duties as assigned.
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