Part-Time Association Manager for the International Environmental Communication Association

The International Environmental Communication Association (IECA) is a non-profit organization that was formed in 2011. Our mission is to foster effective and inspiring communication that alleviates environmental issues and conflicts and solves the problems that cause them. Activities include a biennial Conference on Communication and Environment (COCE) and editorial support for the academic journal Environmental Communication (published by Taylor & Francis). The IECA currently has over 400 members from over 30 countries.

Position location: This position is 100% remote; the Association Manager is expected to attend meetings outside of the organization's official time zone.          

Length of initial appointment: 1-year contract duration (Oct 2023-Sept 30, 2024) with possibility of renewal. First 6 months will be an Orientation and Evaluation period, during which staff and Board Chair determine whether position meets expectations and availability of funding is assessed. 

Hours/week: Average 10-15 hours/week

Position Summary: The Association Manager is responsible for overseeing the day-to-day operations of the IECA, providing administrative support and coordination of services in alignment with the organization’s mission. In alignment with the IECA’s international membership and mission, we seek a candidate who has strong intercultural communication skills and a demonstrated commitment to global diversity. 

Supervised By: The Association Manager will be selected by the IECA’s Search Committee and reports to the IECA’s Executive Committee weekly, the full board on a quarterly basis, and to the membership at least once a year.

Responsibilities: The tasks listed below vary in frequency and duration. For example, COCE, the IECA’s major conference, occurs biannually. Thus, during non-COCE years, event planning assistance will be limited.  

Membership Engagement & Outreach

• In collaboration with the Executive Team and the IECA committees, the Association Manager will: 
  • Manage internal workstreams to implement member policies, collect dues and manage membership questions as needed, convert leads to members, onboard members, set up new member communities and participants in shared systems, process refunds for terminated memberships, etc.
  • Design surveys and other outreach strategies to understand member needs and develop high quality engagement opportunities through groups, events, and digital tools.
  • Manage memberships renewals and ensure that members receive member benefits (e.g. journal subscriptions, newsletter access, discounted rates for events and courses).
  • Identify and cultivate prospective members, including individuals, students, organizations and institutions. 

Digital Asset Management

• Collaborate with the IECA’s Outreach Committee to implement digital marketing, social media, and communication strategies.
• Publish and disseminate member newsletter. 
• Oversee the content management and updates on the IECA’s public-facing website.
• Conduct SEO reviews and maintenance to ensure consistent website ranking performance.
• Manage and monitor analytics and share results and recommendations with the Executive Team.
• Serve as point person for YM, Google Workspace, and social media accounts.
• Maintain IECA’s cloud storage and archive (Google Workspace), manage Board and Committee Chair access to files, email groups, etc.   
• Maintain and provide operational support of learning management system (LMS), including course registrations and certificates of completion, uploading/publishing course content to the learning portal, and end-user support.
• Manage all aspects of the membership database, including new user setup/deactivation, roles, profiles and permissions, invoicing, renewals, committee lists, etc.

Event & Conference Planning Assistance 

• Develop, plan, and manage events and other activities that provide value to members and promote membership engagement, inclusion, retention, and growth.
• Provide administrative support for planning and execution of conferences (i.e., the IECA’s biennial conference, COCE) and other virtual events including registration, schedule/program planning, and marketing.
• Serve as liaison between conference planning committee and associated sub-committees to invite speakers and panelists, review submissions, and assist in organizing pre-conferences and workshops.

Financial Administrative Assistance

• Coordinate daily financial tasks, process invoices, and maintain a digital record of financial transactions. 
• Ensure that the membership database and integrated financial applications run effectively and efficiently.
• In collaboration with the Treasurer, manage the budget and event expenditures.
• Regularly reconcile ledgers and budgets; create revenue reports to share with the Executive Team.
• Support the IECA’s Research Committee in developing grants. This may include researching potential funding opportunities, writing sections of grant proposals such as budget narratives, personnel and organization description sections, gathering and maintaining supporting materials. 

Qualifications

• Previous experience in volunteer management, marketing/communications, professional association service. Knowledge of CRM, member or donor management systems is a plus. 
• Experience developing and sharing content for Facebook, Twitter, LinkedIn, and other social media channels.
• Familiarity with Hootsuite or other social media scheduler and analytics tools. 
• Command of Microsoft Office Suite.
• Familiarity with Adobe, Photoshop, Canva, etc. and basic web design skills. 
• Ability to effectively multitask projects and activities and consistently meet deadlines.
• Excellent organizational, interpersonal and intercultural communication skills, as well as strong copywriting and editing skills. 
• Must be flexible, self-motivated, and a team player, able to work collaboratively with the IECA Board and Committees. Must be able to establish and maintain an effective rapport with members across the IECA. 
• Grant writing experience preferred.

To apply for this position, please send the following documents as a single pdf file to Admin@theIECA.org:

• A cover letter describing interests, qualifications, and experiences that will contribute to IECA’s mission and goals;
• An up-to-date, detailed curriculum vitae or resume; 
• A list of names and contact information of five references.