Operatons Assistant

Summary

While housekeeping, this position will assist in maintaining our high quality cleanliness standards of our beautiful and earth-friendly facilities and premises and while in the kitchen they will work in key roles of dining operations. This position is based out of the Institute’s field campus in North Cascades National Park at the Institute’s Environmental Learning Center (ELC). The jobsite is in a remote National Park which can experience snow-covered roads, avalanches, wildfire, smoke, wild animals, and flooding.

Qualifications

Required

• Experience working as a housekeeper or similar position.
• One year or more professional food service experience or equivalent.
• Ability to work with little supervision and maintain a high level of performance
• Strong prioritization and time management skills.
• Ability to model safe work habits and follow risk management practices.
• Ability to accommodate a varied work schedule including longer days, evenings, weekends and holidays.
• Reliable transportation to and from work.
• Ability to work with diverse or underrepresented populations.
• Final offers of employment are contingent upon the successful completion of a background check that may include employment history, national criminal background check, national sex offender registry search and a driving history check.

Preferred

• Previous housekeeping experience at other residential learning centers, camps, schools or similar facilities.
• Recycling, composting and waste handling experience.
• Experience using cleaning chemicals and following MSDS standards.
• Previous food service experience at other residential learning centers, camps, schools or similar facilities.
• Recycling, composting and waste handling experience.
• Basic first aid.

Responsibilities

Facilities Cleaning

• Performs routine cleaning of the Learning Center’s facilities. General tasks include but are not limited to; sweeping, vacuuming, mopping, sanitizing, organizing, and restocking.
• Ensures all rooms are cared for and inspected according to standards.
• Maintains campus garbage and recycle containers.
• Maintains orderly, clean, and well-stocked supply closets. 
• Promptly reports housekeeping issues to supervisor and immediately mitigates hazards encountered in the course of duties. 
• Complies with infection-control policies as trained.
• Performs pest control removal as trained.
• Cleans staff housing as assigned. 
• Performs deep cleaning projects as assigned.
• Uses and maintains equipment properly as trained.
• Reports housekeeping supply needs promptly to the supervisor.

Laundry

• Gathers, washes, dries, folds and distributes laundry for participant lodges and other accommodations as assigned. 
• Maintains orderly, clean, and functional laundry room. 

Kitchen Operations

• Prepares meals on a daily basis, served buffet-style.
• Maintains all health and food safety standards and procedures consistent with applicable food safety regulations.
• Maintains exemplary standards of cleanliness in the dining hall, kitchen and walk-in.
• Assists in ware-washing.
• Actively participates in our recycling program.
• Resolves customer complaints, disputes or grievances while providing excellent customer service and sensitivity to participant needs.

General 

• Assists with routine grounds keeping (e.g., removing weeds and thinning native plants, snow removal from pathways, removing fallen debris from trails) as assigned by the Operations Manager. 
• Cleans Institute vehicles as assigned.
• Observes and reports safety precautions at all times.
• Deals with reasonable requests and/or customer feedback with professionalism.
• Participates in general staff responsibilities such as staff meetings, hands to work, risk management, hospitality and other jobs as assigned by the Operations Manager. 
• Occasional participation in Marketing and Development projects: photography, blog posts, etc.

Start Date

February 20, 2024

Job Duration

February 20 - December 15, 2024

Application Deadline

Review of applications will begin immediately. Position will remain open until filled.

To Apply

Please apply online on our website at: https://ncascades.org/jobs

Complete the online application and upload a cover letter and resume.

Equal Opportunity Employer

Recruiting and retaining a diverse workforce is a high priority at North Cascades Institute. The Institute does not discriminate on the basis of race, color, national origin, religion, sex, gender, gender expression, gender identity, sexual orientation, physical or mental disability, military, genetic information, ancestry, marital status, age, citizenship or any other basis prohibited by law in any of its  policies or programs.

About North Cascades Institute

North Cascades Institute's mission is to inspire environmental stewardship through transformative  learning experiences in nature. Since 1986, we have helped connect people, nature and community  through science, art, literature and the hands-on study of natural and cultural history. Our goal is to help people of all ages and backgrounds experience and enjoy the mountains, rivers, forests, people and wildlife of the Pacific Northwest – so all will care for and protect this special place.

North Cascades Institute is a respected leader among U.S. environmental education organizations, and we believe that sustainable communities are built on healthy environments, vibrant economies and social equity. The Institute is in sound financial health with a $4 million budget and strong reserves, and 15 four-star ratings with Charity Navigator for sound fiscal management and commitment to accountability and transparency.