This job has expired.
Organization
Job Posted
February 5, 2024
Job status
Job Category
Job Type
Job Duration
Job Compensation Type
Remote
No
Careers
Contact Name
Laura Craver-Rogers
Contact Email
laura.craver-rogers@maine.gov
Contact Phone
Deadline to Apply
Location
Augusta, ME
United States
Summary
*This position has been reclassed to an Office Specialist I, however it is currently awaiting funding. All duties and responsibilities performed, and minimum qualifications listed, are of an Office Specialist I.
The Department of Inland Fisheries and Wildlife is seeking to fill a vacant Office Associate II* position out of their Augusta headquarters.
BRIEF JOB DESCRIPTION: This is a customer service position with the Department’s Information Center that provides support and assistance to the public.
The primary duties of this position will be:
- Serving as the central switchboard for the Augusta headquarters (often handling up to 200-300 calls each day)
- Responding to numerous emails from the public about hunting, fishing, recreational vehicle registration/operation, nuisance wildlife and all related laws
- Serving as the receptionist in the front lobby assisting customers as needed.
- Assisting with the retail sale of merchandise to the public in person as well as through the online store.
- Operating various computer software for entering, maintaining, manipulating, retrieving, and printing data, as well as using a variety of other standard office equipment to complete a wide variety of tasks.
This position also requires extensive daily contact with the public in person, over the phone, online, and in writing, providing a wide variety of accurate professional information regarding agency work programs, laws, rules, policies/procedures and responding to inquiries and complaints. This position requires someone who can provide a high level of professional customer service.
For questions related to the position, please contact Laura Craver-Rogers by phone at (207) 592-0750 or by e-mail at Laura.Craver-Rogers@maine.gov
*MINIMUM QUALIFICATIONS: Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks requiring specialized skills, and 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, Office Associate I and Office Associate II.
For more information and to apply: https://mainebhr.hire.trakstar.com/jobs/fk0vxc7/
Compensation Information
Grade 13 - $34,944.00 - $48,360.00/Annually
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage– The State of Maine pays 85%-100% of employee-only premiums ($9,893.52-$11,057.52 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
- Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
- Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
- Retirement Plan– The State of Maine contributes at least 13.41% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
- Gym Membership Reimbursement– Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
- Health and Dependent Care Flexible Spending Accounts– Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
- Public Service Student Loan Forgiveness– The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
- Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
- Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
- Voluntary Deferred Compensation– Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
- Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
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