Museum & Program Director

A successful candidate understands and has the ability to identify and solve complex problems. Apply on the Mountain Top Explorium Website

Curriculum, Classrooms, and Programming

• Manage and direct Explorium programs according to the Mountain Top Explorium mission statement and vision;
• Develop curriculum for all programs and supervise implementation and program quality;
• Serve as the Manager on Duty in collaboration with the executive director for all programs;
• Serve as program facilitator and educator as needed.

Museum Management

• Oversee all current exhibits including maintenance and educational aspects;
• Develop new exhibits for the museum and outreach programs;
• Manage all aspects of museum store;
• All staff management associated with the museum including hiring, training, evaluation, and staff scheduling;
• Serve as the Manager on Duty in collaboration with the executive director for the museum.

Administrative

• Support the all marketing and development goals;
• Execute and work within the approved budget under the direction of the executive director and board of directors;
• Support all human resource activities for the Mountain Top Explorium;

• Support all program enrollment and registration needs to ensure a high level of customer experience with all students, families, and Explorium constituents;
• Refine and enforce Mountain Top Explorium’s safety policies, state licensing and other risk management practices to ensure the safety of students, guests, and staff;
• Assist in the executive director in the creation of reports for all aspects of the organization including the board, and fundraising initiatives

Personnel

• Maintain staff by recruiting, interviewing, hiring, training and evaluating staff as needed;
• Develops schedules, assigning and monitoring work, implementing productivity standards, resolving operations problems and implementing new procedures;
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action;
• Assist in covering for absent or other staff vacancies.

Program Customer Experience

• Coordinate the registration process for all programs utilizing a variety of registration software programs;
• Respond to a variety of parent/guardian questions through email, phone, or other communication channels;
• Oversee the pre/post communication process for all programs which includes the drafting of emails and other correspondence to help prepare campers and families for their programs;
• Oversee the accounts receivable for all programs;
• Perform routine updates to the website to ensure program expectations for all programs.