Manager of Education & Volunteer Programs

The Mississippi Aquarium is a 501(c)(3) non-profit organization that aims to be the window to the waters of the Mississippi, the Gulf Coast, and beyond. Our goal is to foster an appreciation for the aquatic environments of Mississippi and encourage guests to explore these majestic environments and play a more active role in local research and conservation efforts.

Responsibilities (include but not limited to):

• Oversee the success of Mississippi Aquarium’s Education Department; areas include all education programming, content and exhibit graphics support, outreach, networking, and guest experience support
• Hire, train and manage a seasonal team of camp counselors, and a small but mighty permanent crew. Empower a love for learning for all team members and guests 
• Consistently seek ways to drive sales and bring revenue success to the education department
• Manage the success of MSAQ’s Strategic Assessment Plan (SAP)
• Serve as a spokesperson for MSAQ
• Develop innovative field trip programs for all ages, include assessment strategies to evaluate student success and best practices 
• Create and implement innovative hands-on camp programs 
• Oversee the success of Mississippi Aquarium’s volunteer program; areas of volunteer service include adult (18+), family, higher education, docent, special needs, teens, and group opportunities. 
• Provide excellent communication to all volunteers including Aquarium updates, training and learning opportunities, appreciation initiatives, recruitment needs for specific shifts, etc. 
• Work closely with Animal Care to handle ambassador animals for programs; must follow strict protocols and guidelines
• Network and support the community. 
• Utilize MSAQ’s volunteer management platform and database, Volgistics. 
• Perfect the recruitment and onboarding process for new volunteers.
• Maintain accurate records for volunteers and provide appropriate reporting and evaluation for long-term strategic growth and planning. 
• Consistently review, discuss and propose steps to increase recruitment. 
• Fill in and help manage daily operational needs when necessary 
• Work weekends, evenings, and overnights when necessary 
• Work in a collaborative team environment, cross-train and support all other Guest Experience areas with projects, planning, and training 

 III.  Qualifications:       

• Minimum 3-5 years supervising a team in an informal education role 
• Minimum 4-year bachelor’s degree in education or related field 
• Strong background in developing and teaching STEAM-based curriculum 
• Certification with the National Association for Interpretation is preferred
• Must have strong verbal and writing skills 
• Proficiency with Microsoft Office Products 

Apply online at https://www.msaquarium.org/p/footer-links/about-msaq/careers to access the full job description and application link. Attach a resume and cover letter within the application form.