Front Desk Administrator


Montana Natural History Center

Job status

Job Category

Job Type

Job Duration

Job Compensation Type



Contact Name

Alyssa Cornell

Contact Email

Contact Phone


Deadline to Apply


120 Hickory Street
Missoula, MT
United States

Scope of Position: The front desk administrator receives the visiting public and provides customer service to MNHC patrons. They also oversee the cleanliness and opening and closing procedures for the Center. This position also provides administrative support to Montana Natural History Center programs and management staff.



Have and share knowledge of current MNHC exhibits, programs, visitor services, and MNHC’s mission

to the public

Ensure exhibit area is clean and ready to receive visitors

Daily opening and closing of the museum

Maintain signage

Greet and intake Center visitors and admission

Be knowledgeable about MNHC’s volunteer opportunities and promote them to interested


Promote MNHC membership and provide information on membership benefits

Assist the development department in communicating with donors and identifying potential


Answer incoming phone calls, check the general message mailbox and email, and forward

messages when necessary

Track and report visitor numbers and information

Promote, inventory, and process sales for the MNHC gift shop

Other duties as assigned

Administrative Duties

Assist with scheduling Museum Field Trips, room rentals, Summer Camp reservations, and other requests

in registering for programs

Process and distribute mail daily

Order office supplies

Reconcile the cash drawer on a regular basis

Register patrons for programs and memberships; including payment processing, refunds, and assistance

with online registration management

Intake of volunteer forms, volunteer interviews, and background checks

Train volunteers on front desk duties on an as-needed basis

Assist with mailing tasks associated with various MNHC programs, operations, and events

Other duties as assigned

Be familiar with and actively update MNHC calendars as needed

Assist in simple building management and maintenance tasks.

Museum Upkeep

Regular stocking of restroom consumables and paper products

Sweeping, dusting, and sanitizing touchable surfaces● Classroom upkeep, cleanliness, and organization of furniture, supplies, and layout

Responsible for recycling and composting programs

Keeping windows clean between commercial window cleanings

Bookcases in classrooms are in an organized and appealing manner

Keeping museum interactivity areas stocked with materials

Other duties as assigned

Compensation Information

Position Title: Front Desk Administrator

Position Category: Temporary / Seasonal (30 hours/week, May - September)

Schedule: Tuesday - Saturday, 30-33 hrs/week

Start Date: May

Salary: $15.00/hr

Supervisor: Collections Manager