Bike Mechanic

Qualifications:

Required:

• At least 1 year bike mechanic experience
• Experience with various bike mechanic procedures
• Use and read technical documents as procedural resources
• Discern the difference between an appropriate mechanical resource and unproven techniques 
• Works and stay on-task with minimal to no supervision
• 18 years old minimum
• Strong attention to detail and being methodical
• Desire to help people - specifically help them have fun & safe visits to Zion
• Professional and responsible attitude 
• Willingness to learn and teach
• Strong spoken and written communication skills
• Ability to work in a team-oriented environment
• Sense of humor. Ability to make work fun in positive ways
• Applies problem-solving skills
• Valid driver’s license and clean driving record
• Customer service experience 
• Works well in various outdoor conditions
• Able to lift 50 lbs
• Self-motivated learner 
• Ability to work well in a high pace, multi-tasked oriented environment
• Able to give and receive feedback
• Interested in working with diverse groups of people
• Computer/electronics competency

Preferred:

• Familiarity with Park Tool resources
• Experience with bike assembly, wheel building, e-bikes and suspension
• Familiarity with computer programs such as Word or GoogleDocs. Previous experience with Mac is helpful
• Outstanding work ethic
• Commitment to serving others
• Enjoys creating order in chaotic environments
• Ability to take initiative

Responsibilities:

• Acknowledging guests quickly and with a professional standard of customer service
• Assist customers with our various bike rentals and navigation of the area
• Adjust a bike to fit each customers preferences
• Work a cash register and take reservations for guided trips and rentals
• Have professional communication via email, phone, and in-person
• Do safety check-ins on a rental bike after every ride
• Follow safety procedures in regards to tools and equipment
• Properly diagnose and repair bikes from our rental fleet
• Pass audits on repair procedures
• Properly assemble new bikes
• Execute routine maintenance procedures on a rental bike fleet 
• Engage in continued self-guided mechanical growth through various resources 

Dates of Employment 2024:

• Feb 26th - November 29th 2024 
• Schedule is determined by shop demand as well as other positions you might work.
• Our aim is to create a regular work schedule for you where you have the same 2 consecutive days off.
• Mechanic shifts typically take place in the morning-midday. 
• There is year-round work available for several staff members. Some stay part-time or work on seasonal projects.

Perks:

• Industry discounts with many outdoor brands
• Insider bike discounts with Specialized
• Employee discounts within our store
• Access to all Zion Adventure rentals and trips
• Live and recreate in spectacular Southern Utah!